Our Contact Details:
Name: Heritage Planning Specialists Ltd trading as Heritage Planners
Address: 1 Railway Lodge, Rue de la Croix, St Clement, Jersey, JE2 6LQ
Phone Number: 01534 625063
Email: [email protected]
Data Protection No: 101842
What Type of Information We Collect:
We currently collect and process the following types of information:
Personal identifiers, such as name, address and contact details.
How We Get the Information and Why We Have It:
Most of the personal information we process is provided directly by you for the following purposes:
To provide planning application services.
To contact you regarding your enquiry or project.
We may also receive personal information indirectly from the following sources in these scenarios:
Contractors such as Joiners, Builders, Estate Agents.
Under the Data Protection (Jersey) Law 2018, the lawful bases we rely on for processing this information are:
Your consent. You may remove your consent at any time by contacting us at: [email protected].
We have a contractual obligation.
We have a legal obligation.
What We Do With the Information We Have:
We use the information that you provide to:
Identify the property address and owner for planning services.
Arrange site visits.
Conduct property research.
Submit planning applications or condition reports on your behalf.
We may share this information with third-party service providers or regulatory bodies as necessary for the delivery of our services.
How We Store Your Information:
Your information is securely stored on our company computers and systems, which are protected by appropriate security measures.
We retain your information for as long as it is needed to provide our services and to comply with legal or regulatory requirements. When the information is no
longer needed, we securely delete or destroy it by:
Permanently erasing electronic files.
Shredding physical documents.
Ensuring backups are appropriately deleted.
Your Data Protection Rights
Under data protection law, you have the following rights:
Right of access: Request copies of your personal information.
Right to rectification: Request corrections or completion of inaccurate or incomplete information.
Right to erasure: Request the deletion of your personal information in certain circumstances.
Right to restrict processing: Request limitations on the use of your data in certain circumstances.
Right to object to processing: Object to the processing of your data in certain circumstances.
Right to data portability: Request that your information be transferred to another organization or directly to you, in certain circumstances.
You will not be charged for exercising these rights. We will respond to requests within four weeks. To make a request, please contact us at:
Email: [email protected]
Phone Number: 01534 625063
How to Complain:
If you are unhappy with how we have used your personal data, you can lodge a complaint with the Jersey Office of the Information Commissioner (JOIC):
Address: 2nd Floor, 5 Castle Street, St. Helier, Jersey, JE2 3BT
Email: [email protected]
Phone Number: +44 (0) 1534 716530